Ocean Futures | Arizona State University Campus Immersion

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 43-5011.01

Skills

Reading ComprehensionCoordinationMonitoringCritical ThinkingActive ListeningTime ManagementNegotiationService Orientation

Knowledge

TransportationAdministrativeCustomer and Personal ServiceAdministration and ManagementEnglish Language

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionInformation OrderingProblem SensitivityNear VisionWritten ExpressionDeductive ReasoningInductive ReasoningCategory Flexibility

Tasks

Negotiate shipping rates with freight carriers.
Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
Arrange for applicable duties, taxes, or paperwork for customs clearance.

Technology

Data base user interface and query softwareMaterials requirements planning logistics and supply chain softwareElectronic mail softwareCompliance softwareEnterprise resource planning ERP software

Tools

Desktop computersLaptop computersLaser facsimile machinesMulti-line telephone systemsPersonal computers

Work Values

SupportRelationshipsWorking ConditionsIndependenceAchievementRecognition

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium43-5011.01	Freight Forwarders	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: advanced (Level 4)(based on Doctoral Degree)

Departmental rate strategy and carrier relationship portfolio — develop and oversee at organizational level, setting negotiation targets and performance benchmarks across all freight modes.
Freight forwarding compliance framework including customs, safety, and documentation standards — design and implement, ensuring the organization meets regulatory obligations across all operating jurisdictions.
Junior and mid-level freight forwarders — mentor and train in documentation accuracy, customs procedures, and client communication, building team capability through structured on-the-job coaching.
Operational workflows for shipment processing, documentation, and client reporting — evaluate and redesign using ERP and logistics software capabilities to improve efficiency and reduce error rates.
Strategic client relationships at the account management level — lead by advising on end-to-end supply chain solutions, cost optimization, and risk mitigation for high-value accounts.
Organizational response to major service disruptions such as port closures, regulatory embargoes, or carrier failures — direct by activating contingency routing plans and coordinating cross-functional communication.
Pricing models and cost quotation standards for the forwarding operation — establish and review periodically, incorporating market intelligence, fuel surcharges, and currency risk into rate structures.
Technology adoption decisions for logistics, compliance, and ERP platforms — drive by evaluating vendor solutions, leading implementation projects, and overseeing staff transition and training.
Freight forwarding service portfolio and geographic coverage — assess against industry trends and client demand, recommending and pursuing expansion into new trade lanes or specialized cargo segments.
Organizational culture of regulatory integrity, attention to detail, and client service excellence — model and reinforce through performance standards, team recognition, and ongoing professional development investment.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.