Negotiations and Conflict Resolution | Lasell University

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 23-1022.00

Skills

NegotiationActive ListeningWritingReading ComprehensionSpeakingCritical ThinkingActive LearningSocial Perceptiveness

Knowledge

English LanguageLaw and GovernmentPersonnel and Human ResourcesAdministration and Management

Abilities

Written ComprehensionWritten ExpressionOral ComprehensionOral ExpressionDeductive ReasoningInductive ReasoningSpeech ClarityProblem SensitivitySpeech RecognitionNear Vision

Tasks

Prepare written opinions or decisions regarding cases.
Apply relevant laws, regulations, policies, or precedents to reach conclusions.
Conduct hearings to obtain information or evidence relative to disposition of claims.

Technology

Enterprise resource planning ERP softwareData base user interface and query softwareSpreadsheet softwareOffice suite softwareElectronic mail software

Tools

Computer data input scannersDesktop computersLaser facsimile machinesMulti-line telephone systemsNotebook computersPersonal computersPhotocopying equipment

Work Values

RelationshipsAchievementIndependenceRecognitionWorking ConditionsSupport

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium23-1022.00	Arbitrators, Mediators, and Conciliators	title_inference	—	—	—

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: proficient (Level 3)(based on Post-Baccalaureate Certificate)

Comprehensive written opinions and arbitral awards — produce autonomously across the full range of case complexity, ensuring legally defensible reasoning and clear factual findings.
Multi-layered legal analysis integrating statutes, regulations, and precedent — perform independently to reach nuanced liability determinations in high-stakes commercial, labor, or family disputes.
Formal evidentiary hearings involving expert witnesses and voluminous records — conduct and manage end-to-end, exercising sound judgment on admissibility and relevance.
Non-routine mediation impasses — navigate using advanced facilitation strategies, including reality-testing and single-text negotiation, to guide parties toward durable agreements.
Contested procedural and substantive motions — adjudicate with full authority, articulating well-reasoned rulings that withstand appellate or judicial review.
Underlying interests and power imbalances between disputants — diagnose and address through targeted conferencing techniques in complex multi-party or cross-cultural settings.
Integrated use of document management, ERP, and presentation software — orchestrate to prepare and present comprehensive case analyses to tribunals, courts, or senior stakeholders.
Critical thinking and inductive reasoning — apply systematically to evaluate conflicting evidence, assess witness credibility, and construct defensible factual narratives.
Settlement terms and consent awards — negotiate and draft with precision, ensuring enforceability and alignment with governing law across diverse regulatory environments.
Mentorship of junior mediators and arbitrators — provide through case co-facilitation, written feedback on draft decisions, and structured debriefs in an ADR practice setting.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.