Risk Management and Insurance | University of Iowa

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 41-3021.00

Skills

Reading ComprehensionSpeakingActive ListeningCritical ThinkingPersuasionWritingTime ManagementService Orientation

Knowledge

Customer and Personal ServiceSales and MarketingEnglish LanguageMathematicsLaw and Government

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionSpeech ClarityWritten ExpressionSpeech RecognitionNear VisionProblem SensitivityDeductive ReasoningInductive Reasoning

Tasks

Customize insurance programs to suit individual customers, often covering a variety of risks.
Sell various types of insurance policies to businesses and individuals on behalf of insurance compan
Explain features, advantages, and disadvantages of various policies to promote sale of insurance pla

Technology

Video creation and editing softwareEnterprise resource planning ERP softwareCustomer relationship management CRM softwareDocument management softwareFinancial analysis software

Tools

Desktop computersDigital camerasLaptop computersLaser facsimile machinesLaser printersNotebook computersPen-based computersPersonal computersPostage meters

Work Values

RelationshipsIndependenceAchievementSupportWorking ConditionsRecognition

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium41-3021.00	Insurance Sales Agents	title_inference	$60,370 median$135,660 top	+3.69%	2,110

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: proficient (Level 3)(based on Post-Baccalaureate Certificate)

Complex and specialized insurance programs — design customized coverage solutions across multiple lines including marine, farm/crop, and medical malpractice for high-value commercial and individual clients autonomously.
Full-cycle client relationship management — independently manage all phases from prospecting and needs analysis through policy issuance, renewal, and claims support across a substantial book of business.
Non-routine risk assessments — evaluate unusual or high-complexity client risk profiles using deductive and inductive reasoning to recommend appropriate coverage structures without supervisory input.
Cross-sell and upsell strategies — analyze existing policyholder accounts to identify coverage gaps and proactively present targeted recommendations that increase client retention and revenue.
Negotiation with carriers and clients — lead coverage and premium negotiations between insurance providers and business clients, balancing client needs with underwriting requirements in competitive markets.
Regulatory compliance and law — apply working knowledge of insurance law, state regulations, and government mandates to ensure all policy recommendations and sales practices remain fully compliant.
Advanced prospecting methodologies — develop and execute multi-channel client acquisition campaigns using digital platforms, referral programs, and strategic community partnerships to grow market share.
Claims advocacy and coordination — guide clients through complex claims processes, interpreting policy language, liaising with adjusters, and protecting client interests from initial report through resolution.
Written client communications — produce clear, accurate, and persuasive policy proposals, coverage summaries, and correspondence that reflect a sophisticated understanding of client needs and product options.
Enterprise and CRM systems integration — leverage ERP and CRM platforms to generate business intelligence reports, track sales performance metrics, and optimize pipeline management across a full client portfolio.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.