Transforming Systems of Support | University of Wisconsin-Green Bay

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 15-1244.00

Skills

Critical ThinkingReading ComprehensionSystems AnalysisJudgment and Decision MakingTroubleshootingSystems EvaluationMonitoringComplex Problem Solving

Knowledge

Computers and ElectronicsEnglish LanguageCustomer and Personal ServiceEngineering and TechnologyTelecommunications

Abilities

Problem SensitivityWritten ComprehensionInformation OrderingOral ExpressionDeductive ReasoningInductive ReasoningNear VisionOral ComprehensionSpeech RecognitionWritten Expression

Tasks

Maintain and administer computer networks and related computing environments, including computer har
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and re

Technology

Access softwareInternet directory services softwareEnterprise resource planning ERP softwareDocument management softwareDevelopment environment software

Tools

Asynchronous transfer mode ATM analyzersBit error rate testers BERTCable verifiersCommunications analyzersComputer tool kitsDesktop computersLoad balancersMainframe computersNetwork analyzersNetwork switchesNotebook computersOptical spectrum analyzersOptical time domain reflectometers OTDRPower metersPowerline monitors

Work Values

Working ConditionsSupportAchievementRecognitionIndependenceRelationships

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium15-1244.00	Network and Computer Systems Administrators	title_inference	$96,800 median$150,320 top	-4.16%	-1,380

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: developing (Level 2)(based on Certificate)

Computer networks and related computing environments — administer and maintain with reduced oversight across hardware, software, and configuration layers in a mid-sized enterprise.
Disaster recovery operations — execute and validate restoration procedures following documented recovery plans in a business-critical server environment.
Hardware, software, and network faults — diagnose and resolve using structured troubleshooting methodologies and replace defective components in a production network.
Email platforms and endpoint virus protection software — configure, monitor, and tune to meet organizational security standards in a corporate messaging environment.
Master console tools — operate to coordinate network access, monitor system performance, and respond to alerts across a multi-server enterprise environment.
Network performance metrics — analyze trend data to identify bottlenecks and recommend capacity adjustments in a growing organizational network.
Network security measures — plan and implement firewall rules, access controls, and patch schedules to protect data and systems in a regulated business environment.
Equipment performance records — analyze patterns over time to make informed repair-or-replacement recommendations to IT management.
Database management system software — maintain user accounts, permissions, and routine maintenance tasks in support of enterprise applications.
Technical findings and status updates — communicate clearly in written reports and verbal briefings to IT peers and non-technical stakeholders in a corporate setting.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.