Senior Living and Services Leadership | University of Wisconsin-Stevens Point

Skills & Competencies

Skills developed through this program

Auto-populatedfrom O*NET via SOC 11-9111.00

Skills

SpeakingCritical ThinkingManagement of Personnel ResourcesMonitoringJudgment and Decision MakingActive ListeningWritingTime Management

Knowledge

Administration and ManagementEnglish LanguageCustomer and Personal ServicePersonnel and Human ResourcesEducation and Training

Abilities

Oral ComprehensionWritten ComprehensionOral ExpressionWritten ExpressionProblem SensitivityDeductive ReasoningInductive ReasoningSpeech ClaritySpeech RecognitionNear Vision

Tasks

Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, ma
Develop and maintain computerized record management systems to store and process data, such as perso
Plan, implement, and administer programs and services in a health care or medical facility, includin

Technology

Compliance softwareCalendar and scheduling softwareDocument management softwareMedical softwareCategorization or classification software

Tools

Desktop computersLaptop computersPersonal computersScanners

Work Values

Working ConditionsRelationshipsIndependenceSupportAchievementRecognition

Career Pathways

Occupations this program prepares you for

Auto-populatedfrom O*NET + BLS

Occupations matched to this program, with median wage, top wage, growth, and openings
SOC	Occupation	Method	Wage	Growth	Openings
Match confidence: medium11-9111.00	Medical and Health Services Managers	title_inference	$117,960 median$219,080 top	+23.19%	14,290

Program Pathways

Credentials this program stacks toward

No program pathways.

What You'll Learn

Key competencies developed through this program

Auto-populatedfrom NSX Competency Framework

Mastery: proficient (Level 3)(based on Post-Baccalaureate Certificate)

Multi-disciplinary health care teams — direct, evaluate, and optimize performance of medical, nursing, technical, and support personnel across an entire facility or service line.
Comprehensive health services programs — plan, implement, and administer clinical and administrative initiatives aligned with organizational quality and patient care goals.
Fiscal operations — conduct full-cycle budget development, authorize expenditures, establish service rates, and oversee financial reporting for a health care organization.
Complex staffing decisions — resolve non-routine personnel challenges including performance management, conflict resolution, and workforce restructuring in high-stakes clinical environments.
Enterprise record management infrastructure — design and oversee computerized data systems that support personnel, operational, and regulatory reporting requirements.
Strategic resource allocation — analyze capacity data for beds, equipment, and staff to drive evidence-based decisions on capital investment and service expansion.
Regulatory and policy compliance — interpret evolving government mandates, payer policy changes, and accreditation standards and embed them into organizational procedures.
Organizational recruitment and talent development — lead end-to-end hiring processes and design training frameworks that build long-term workforce capability.
Cross-functional negotiation and persuasion — broker agreements between clinical departments, vendors, insurers, and administrative stakeholders to advance facility objectives.
Technology adoption — evaluate and champion implementation of medical software, compliance platforms, and data management systems to improve operational efficiency.

Program Details

Detailed information about this program

No detailed information available.

Requirements

What you need to earn this credential

No requirements listed.

Financial Aid

Eligible funding programs

No funding information available.

Scholarships

No scholarships listed.